Target. Personalize. Automate.
Tessitura is the only solution that gives you a truly unified, 360-degree view of your customers across all key areas of your organization. Harness this information to personalize your marketing, target your messages, automate promotions, and more to increase revenue, loyalty, and engagement.
Powering Your Success
Flexible Web Approach Allows Your Brand to Shine
You have complete control over your website and your branding. You control and keep any and all transaction fees—a huge revenue source. We enable seamless interaction between your Tessitura system and your website , enabling you to control the customer experience.
Mobile Puts You in Your Customers' Pockets
Let your customers transact and engage with you before and during their visit, interact with geo-targeted features, and more through native apps for iOS and Android — all branded just for you.
Social Engagement — Before, During & After Each Visit
Keep your audience engaged with pre-show reminders, on-site mobile sharing, and post-show follow-up. Engaged customers are more likely to become members, donors, and ambassadors for your organization, and Tessitura tracks their loyalty and engagement.
Increase Revenue & Engagement Through Digital Experiences
Tessitura enables you to target specific customers and segment lists for highly focused, effective marketing messages through email, SMS, mobile push notifications, social media, and more. Digital communication can be automated to respond to customer activity with targeted upsell suggestions.
Build Your Brand
The targeted customer experiences that Tessitura enables can contribute to something broader: building and reinforcing your brand with your audience. The more you dazzle your customers with on-point messages and targeted experiences, the more they’ll want to engage with your brand.
“The flexibility we’ve had has been so wonderful: to be able to brand TNEW to look like our website, and to cut out some of the steps. Previously we had nine steps to book a ticket; with TNEW, we’ve cut that down to five.”
Jess Woodward, Hampstead Theatre
“We've been able to create a ticketing workflow that has been fantastic in converting our sales and increasing our online use. And I think we wouldn't have been able to do it with any system other than Tessitura.”
Matt Briney, Vice President of New Media, George Washington's Mount Vernon
“Tessitura and TNEW have given us all the tools we need to create a streamlined, stable, customer-friendly package fulfillment process, freeing up our staff offer a new level in high quality service. We couldn't be happier.”
Matt Bolish, Film Society of Lincoln Center
“[Using Tessitura] has made it clear that, for the first time, our brand and our digital interface with the public are aligned. The fact you can see that connection on a daily basis is significant. It's the place where technology creates a new reality.”
Jack Wright, Celebrity Series of Boston