Happier audiences. Happier staff.
Tessitura Software gives you the power to sell a wide range of tickets both efficiently and strategically. Our unified CRM helps you understand your patrons and communicate effectively with them, thereby maximizing revenue.
Powering Your Success
Sell More Tickets More Easily
Tessitura handles all of your ticketing needs in one place: from fast walk-up general admissions to online multi-venue seated subscription packages, and everything in between. And there is no limit to the number of venues that you can include in your setup.
Increase Your Revenue
Tessitura handles admissions and other ticketing, donations, memberships, packages, classes, and more – in a single system, so you can upsell, cross-sell, and add on donations with ease to increase revenue and engagement. Pricing can be adjusted to maximize incremental income.
Automate Special Pricing
Tessitura’s powerful transaction engine responds to CRM and cart cues to apply up-sell prompts and discounts across all channels, including group discounts, chaperone tickets, and more.
Ensure Smooth On-Sales
No matter how small or large, Tessitura handles spikes in traffic for a large on-sale or a popular event, or high traffic at the box office.
Sell Seamlessly Across All Channels
Onsite, online, and mobile sales channels. Tessitura gives you the tools for fast transactions at the box office, for on-site and remote tablet sales, and with customer-facing web and mobile.
Build Subscriber Loyalty
Tessitura makes renewals and upgrades easy, lets you offer any kind of package, and empowers you to respond to any kind of customer needs.
Reward & Increase Customer Engagement
Tessitura’s intelligent shopping cart responds instantly to CRM cues, so it’s easy for your members, subscribers, and other VIP customers to redeem their discounts through any channel.
“The Melbourne Festival offers two types of packages that at one time were complicated to sell. Now, Tessitura’s pricing rules make these packages easy to sell through any channel.”
David Geoffrey Hall, Melbourne Festival
“Our members are able to purchase tickets before the general public. Your membership level determines when you can go online to purchase your tickets. Instead of 50,000 people buying tickets all at once, we could spread it out over three weeks before it hits the general public.”
Matthew D'Silva, Film Society of Lincoln Center
“Our customers are seeing much better customer service. We have more time to spend with them, not just processing tickets, but having conversations. We're better able to track orders, we're better able to respond in a timely manner.”
Michelle Usadel, Phoenix Symphony
“Tessitura helps us build relationships with our customers by helping us know who they are and what they've done. A person who buys a ticket could be a subscriber, a donor, all sorts of things, and the more you know about them the more personalized you're able to be.”
Matthew Hodge, Sydney Symphony Orchestra
“We just finished our best season in ticket sales in over a decade. A big part of that is that we're leaps and bounds in terms of understanding our customers: the shows they want to see, when they want to see them, the price they're willing to pay, how they're hearing about us. And the results have been exemplary.”
Sean Wright, The Grand Theater