Better for your visitors. Better for your business.
Tessitura gives you the power to sell a wide range of tickets and items both efficiently and strategically. Our unified CRM helps you understand your patrons and communicate effectively with them, thereby maximizing revenue.
Powering Your Success
Manage All Your Ticketing Needs in One System
Tessitura easily handles general admissions, timed admissions, capacity-controlled ticketing, group sales, and assigned seating.
Turn Walk-Up Visitors into Members
Easily sell memberships and tickets in a single transaction or convert past visits to memberships, with no additional steps required for members to be fully recognized.
Instantly Provide Member Benefits
Tessitura instantly recognizes new and longtime members and applies appropriate benefits to the cart, at the desk or online.
Handle Multiple Experiences with Ease
Tessitura offers flexible packaging options so visitors can plan their experiences in advance or choose activities when they arrive. Every experience in the package can be combined into a single barcode, making it easy for visitors to navigate and engage.
Harness Meaningful Attendance Data
Tessitura makes it easy to track attendance trends so you can identify visitor patterns, cross-reference attendance with other customer data, and convert engaged visitors into donors or members.
Increase Your Revenue
Tessitura handles admissions and other ticketing, donations, memberships, packages, classes, and more – in a single system, so you can upsell, cross-sell, and add on donations with ease to increase revenue and engagement. Pricing can be adjusted to maximize incremental income.
Automate Special Pricing
Tessitura’s powerful transaction engine responds to CRM and cart cues to apply up-sell prompts and discounts across all channels, including group discounts, chaperone tickets, and more.
Sell at High Volumes Quickly
Tessitura gives you the tools for fast transactions at the desk, for on-site and remote tablet sales, and with customer-facing web and mobile. Tessitura handles spikes in traffic for a large on-sale or a busy holiday, or ongoing high traffic at the desk.
“Before, anyone who wanted to purchase a ticket needed to come through the door. The 60 million visitors who come to New York City, we were not tapping into them. Tessitura let MOCA become part of the tourism industry in New York City.”
Nancy Yao Maasbach, Museum of Chinese in America
“Our visitor experience has been enhanced because as we pull up constituents’ records, we can see how many times they've visited, what their membership level is, everything. Instead of bouncing between two different systems as in the past, we now have everything as a snapshot right in front of us.”
Mark Boyer, Perot Museum of Nature & Science
“For me in customer service, [the decision to go with Tessitura] was about service. It was about being able to have that history on each guest and make a personal connection.”
Tony Palombi, John G. Shedd Aquarium
“Tessitura allows us to achieve our mission by allowing us to see the life cycle of the customer as they enjoy our estate.”
Matt Briney, Vice President of New Media, George Washington's Mount Vernon