We Know Orchestras
Tessitura’s unified CRM helps you understand and connect effectively with your patrons. Whether you want to increase subscriber loyalty, improve your customer service, find more donors, or increase engagement through education outreach, comprehensive functionality across all departments empowers you to maximize your revenue and build deeper relationships.
Tessitura was originally developed by the Metropolitan Opera, and we continue to work primarily with non-profit arts and cultural organizations. We serve organizations of all sizes, from 10 users to 1,000 users, and from 20,000 tickets to over a million. Enjoy unlimited ticket sales, membership, and fundraising at all levels.
“The data that you get is so important for driving decisions. We always want to know: How's the return on investment going? Are we segmenting and targeting as many people as we can? And Tessitura just does that standing on its head.”
Matthew Hodge, Sydney Symphony Orchestra
“Tessitura is our lifeline to stay connected as an organization between our departments. It is our means of being able to serve our patrons and power our organization to run on a daily basis.”
Amy Aldritch, Boston Symphony Orchestra
“Our customers are seeing much better customer service. We have more time to spend with them, not just processing tickets, but having conversations. We're better able to track orders, we're better able to respond in a timely manner.”
Michelle Usadel, Phoenix Symphony
“We're seeing some very strong results with our loyalty programs. We've increased our student attendance from 1.8 times per year to 5.5 times per year. We've built a program for young professionals that gets them coming 12 times a year.”
Jim Sector, The Cleveland Orchestra
Orchestras Using Tessitura
Of the 650+ organizations currently using Tessitura, more than 80 are orchestras. They are joined by opera companies, performing arts centers, theatres, and other organizations with similar business needs.
Australian Chamber Orchestra
Colorado Symphony Orchestra
New World Symphony
Miami Beach, Florida
Vancouver Symphony Orchestra
Nashville Symphony Orchestra
San Francisco Symphony
San Francisco, California
Handel & Haydn Society