Having trouble? Let us help.

SalesVu Partners With Tessitura Network

POS software provider SalesVu introduces integration with the Tessitura platform

Published4/3/2019

Read/View Time3 min


Austin, Texas  Continually striving to innovate and improve its software, iPad POS software provider SalesVu has recently announced its new integration capabilities with Tessitura Network. Tessitura is a unified enterprise system for arts, cultural, and attraction organizations that powers key business functions including ticketing and admissions, fundraising, memberships, education, marketing, analytics, and more. 

With this new integration, museums, attractions, and performing arts organizations using the Tessitura system can look up any customer in their database using the SalesVu POS app.

Customers can be searched using membership number, name, phone, email, or customer membership card. Customer discounts, coupons, and loyalty rewards points can then be directly applied to any purchases. All existing Tessitura gift certificates can be redeemed with the SalesVu POS app by scanning the card or manually entering the certificate.

Purchase history from SalesVu is transmitted to the Tessitura CRM, providing organizations with a full view of all purchases and interactions in keeping with Tessitura’s 360-degree approach. SalesVu offers a number of free iPad POS apps and auxiliary solutions, which can be utilized for bars, gift shops, and concessions stands in entertainment venues and arts and cultural organizations.

Screenshot on an iPad showing the lookup in SalesVu of a customer in Tessitura

Screenshot of looking up a customer in Tessitura via the SalesVu iPad app 

Apps include:

  • POS – primary point of sale system app
  • OrderUP – self-ordering kiosk solution
  • Regulars – loyalty program manager
  • VIPz – discount voucher manager
  • And more.

This integration achieves great strides in the ongoing quest for better overall customer experiences in arts and cultural organizations and enables them to have a unified system. By integrating the Tessitura system with free SalesVu POS apps, organizations can drastically reduce the time it takes to look up customer information, apply discounts, and process transactions.

Our initial attraction to SalesVu was its mobility and scalability. As a major presenting arts organization, we have an ever-changing range of needs across our venues, events and festivals, and we were searching for one system that would allow us to capture both concessions and merchandise sales with an easy to learn interface for part-time/seasonal employees,” said Kate Springer from the Pittsburgh Cultural Trust. “The Tessitura integration will give us the ability to see a more complete picture of patrons’ spending with us and more easily fulfill membership perks. Being able to process Tessitura gift certificates will allow a gift certificate to be used for anything in our venues, not just tickets.”

The Tessitura integration is now in beta testing. Interested Tessitura users should contact Tessitura Consulting for more information. For more information about SalesVu, please visit www.salesvu.com or contact Luisa Gomez, VP of Sales. 

 

About SalesVu

Founded in 2007 in Austin, TX, SalesVu is a leading provider of restaurant management solutions that include a robust portfolio of iPad apps, as well as cloud-based remote management features.

About Tessitura Network

Tessitura is an enterprise CRM system that powers all key business functions for museums, attractions, and performing arts organizations. From ticketing and admissions, fundraising, and memberships to marketing, education, analytics, and more, Tessitura’s unified platform enables a seamless, 360-degree view of all visitors, donors, members, subscribers and volunteers. In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Those users form a community of industry leaders that enjoys an unprecedented level of knowledge sharing and collaboration. Tessitura also works with a wide range of ecosystem partners that provide products and services to extend the power of what its members can do.

Operating since 2001, Tessitura Network, Inc. is proud to be a member-owned and governed nonprofit. Tessitura serves over 600 organizations in ten countries including museums, theatres, performing arts centers, operas, orchestras, festivals, dance companies, zoos, aquariums, film centers, historical sites, and more. For more information about Tessitura, visit www.tessituranetwork.com or contact Laura Bowden, Vice President of Administration, at media@tessituranetwork.com. For partnership inquiries, contact Strategic Alliance Manager Kelly Degenhart at kdegenhart@tessituranetwork.com.

Recent Announcements

Arrive logo

Tessitura Network and Arrive streamline event parking

Press Releases / Customer Service / Business Strategy / Technology / Ecosystem Partners 3 min

Partnership will help ticket holders avoid typical parking hassles and get to events on time

KERA logo on an orange-pink gradient background
book iconNews Stories

Tessitura Network enters the public media sector

News / Press Releases / Arts & Culture 2 min

KERA is the first organization in the sector to adopt Tessitura’s unified solution for managing customer data, fundraising, memberships, and more

Illustration of the SalesVu retail integration with Tessitura

SalesVu Partners with Tessitura Network

Press Releases / Customer Service / Business Strategy / Technology / Ticketing & Admissions / Ecosystem Partners 3 min

POS software provider SalesVu introduces integration with the Tessitura platform